Diesel emissions: Individual customer information for Germany on Audi website
- Affected models continue to be technically safe and roadworthy
- Retrofit solutions for EA 189 engines in preparation
- Information at www.audi.de or from dealers
- Action plan to be presented to the authorities in October
Every customer in Germany can find out quickly and easily about his or her Audi being affected by irregularities relating to the software used. The car’s chassis number only has to be entered on the website www.audi.de. Customers can then immediately see whether the car is affected. In the coming week, this function will also be available in the worldwide markets via national Audi websites.
Alternatively, customers can already find out whether their cars are affected through their Audi dealers or the national customer-support organization. In parallel, technical solutions are being prepared with which Audi models will be retrofitted. This service action will be presented to the responsible authorities later in October.