Audi vehicles have earned a reputation worldwide for peerless workmanship, premium appearance and excellent reliability. At Audi, quality is anchored throughout the company. Headquartered at the Ingolstadt plant, Quality Assurance coordinates and oversees matters of quality at every Audi plant in the world. It is involved in every product process.
Impressive all down the line: Quality Assurance is already responsible for numerous monitoring and advisory functions during the vehicle development process. It thus specifies product requirements at an early stage during the vehicle concept phase. During the actual development phase, the components are qualified together with the collaboration with the suppliers. Materials Engineering then tests and validates them using cutting-edge analysis methods. All components then receive their finishing touches on the master jig. This reference tool helps ensure that all components interface perfectly with one another – on the car body as well as in the interior. The focus here is on a sense of premium quality by means of precise radii, seams and clear transitions between components, but also the surface appearance and haptics of components.
Worldwide endurance test: Technical Development’s endurance testing is followed by the shakedown run carried out by Quality Assurance. Millions of kilometers are driven under a wide range of customer profiles, climate and road conditions to ensure that each component meets its specifications over the long term. A model must first pass this test before it is approved for series production.
Better safe than sorry: Quality Assurance supports the production process with numerous consulting and monitoring functions. In Final Acceptance on the production line, the cars are intensively inspected and tested prior to delivery. Random checks are also performed as part of the vehicle audit or during road testing. In the case of any deviations, control loops immediately spring into action to ensure that all automobiles that leave the plant fulfill Audi’s requirements. Once a car is with the customer, service technology specialists support retailers with vehicle servicing. The knowledge gained flows back into current series production as well as into the development process for new Audi models.